Founded on May 5, 2021, Koozool was created with a simple mission: to bring natural beauty, timeless craftsmanship, and functional design into everyday living through high-quality Wooden Essentials. We believe that thoughtfully crafted wooden products add warmth, character, and sustainability to any space, and we’re proud to offer a collection that reflects these values.
Who We Are
Koozool is an international brand headquartered in Guangzhou, China, serving customers across the United States. With a focus on craftsmanship, quality, and customer satisfaction, we design and source wooden essentials that combine elegance with utility. From home decor to everyday functional items, our collection is curated to support mindful living and purposeful spaces.
What We Offer
At Koozool, our products are made with attention to detail and built to last. Each item in our collection is:
- Made from high-quality, durable wood
- Designed with simplicity and style in mind
- Created for people who value natural materials and sustainable living
Whether you are enhancing your home, organizing your space, or gifting something meaningful, our Wooden Essentials provide timeless appeal and practical function.
How We Operate
All orders placed through https://koozool.com are shipped directly from our facility in China to the USA, ensuring that we maintain quality control and fast processing times. Our shipping process is straightforward:
- Order Cut-Off Time: 5:00 PM EST
- Handling Time: 1–2 business days (Monday–Friday)
- Transit Time: 7–14 business days
- Estimated Delivery Time: 8–16 business days
Shipping is always free, and we stand behind our products with a flexible 30-day return policy and no restocking fees.
Our Commitment
Customer satisfaction is our top priority. From product design to post-sale support, we are committed to providing a hassle-free shopping experience. We accept returns and exchanges, whether for defective or non-defective products, and process refunds within five business days. Our support team is always ready to help with order updates, return requests, or general questions.
Get in Touch
We welcome your questions, feedback, or inquiries. Reach out to us anytime:
- Email: support@koozool.com
- Phone: +86 20 3632 0069
- Office Address: 25 He Yi Er Jie, Baiyun, Guangzhou, Guangdong Province, China, 510403