Welcome to Koozool, your destination for premium handmade wooden essentials. Since our founding on May 5, 2021, we have been dedicated to crafting high-quality, functional, and beautifully designed wooden products that enhance your living spaces.
Our Story
At Koozool, we believe in the art of craftsmanship. Every product we create is carefully handmade by skilled artisans using sustainable wood, ensuring that each piece is not only practical but also unique and long-lasting. Our mission is to combine traditional woodworking techniques with modern designs, offering products that elevate the everyday experience.
What We Offer
Koozool specializes in handmade wooden essentials, designed to meet the needs of modern households while retaining timeless quality. Our products range from home décor items to functional wooden tools and accessories, all crafted with precision and attention to detail.
We ship all our products directly from China to the USA, ensuring secure and efficient delivery for our valued customers.
Our Commitment to Quality
Quality is at the heart of everything we do at Koozool:
- Handmade Craftsmanship: Each item is meticulously handcrafted.
- Sustainable Materials: We prioritize eco-friendly wood sources.
- Customer Satisfaction: Returns, exchanges, and responsive support ensure that you are always satisfied with your purchase.
Order Processing & Shipping:
- Order Cut-off Time: 5:00 PM (GMT-05:00) EST
- Handling Time: 3-5 business days (Mon–Fri)
- Transit Time: 7-13 business days (Mon–Fri)
- Estimated Total Delivery: 10-18 business days depending on customer location
- Shipping Cost: Free
Hassle-Free Returns and Exchanges
Koozool values your satisfaction. We accept returns and exchanges for both defective and non-defective products. Please note that customized or personalized items are non-returnable unless they arrive damaged or defective.
- Return Period: 30 days
- Refund Processing: Within 5 days of receiving the returned product
- Return Shipping: Customer is responsible unless the item is defective or damaged
We ensure a smooth and straightforward return process to make your shopping experience worry-free.
Secure Payment Options
We accept a variety of secure payment methods, including:
- PayPal
- Visa
- Mastercard
- Maestro
- American Express
- JCB
- Diners Club
- Discover
All transactions are fully encrypted to protect your personal and financial information.
Contact Us
Our dedicated customer service team is here to assist you with any inquiries or concerns:
- Email: support@koozool.com
- Phone: +86 20 3632 0069
- Office Address: 25 He Yi Er Jie, Baiyun, Guangzhou, Guangdong Province, China, 510403
At Koozool, we are passionate about providing beautiful, durable, and functional wooden essentials. Each piece we create reflects our commitment to craftsmanship, sustainability, and customer satisfaction. Explore our collection and bring the elegance of handmade wood into your home.